TC&C

Since it was founded in 1992, TC&C has achieved remarkable results in the telecommunication and computer-telephony integration (CTI) software solution development fields. TC&C is considered an expert in implementation and customization of call center and unified messaging systems that provide enhanced solutions for multimedia customer relationship management.

TC&C has been focusing on VoIP innovation since 2000 and brought to market numerous cutting-edge, business critical applications including:

· CARIN The award winning Call Recorder for Cisco IP Voice and Video Communication Systems designed from the ground up to meet demanding requirements of a wide range of industries such as banking, insurance, government, and specialized customer contact centers. CARIN is optimized for multi-site operation, characterized by high performance, rich recording capability, enterprise management and security features; thereby providing a truly high-end solution at a competitive price.

· CISconn The only connector for mySAP CRM and Cisco IPCC Express.
CISconn boosts call center agent productivity by creating a single user interface environment within mySAP CRM, ensuring seamless data flow to/from the IVR, and data context transfer with the calls. CISconn allows full call control from mySAP CRM as well as from the agent's IP Phone.

· CASpro Call Accounting System professional product family provides call accounting and billing functions for IP based and legacy PBX systems as well as for VoIP gateways. CASpro's Enterprise and Service Provider Edition has been specifically developed for networked telecommunication systems with components at many locations, even from different vendors (multi-site and multi-vendor support).

TC&C's primary goal is to create innovative technology solutions to address even the most demanding and unusual business requirements in the IP-based telephony and contact center fields.

With our regional offices and channel partners we are looking forward to working with you:

www.tcandc.com